| Automatically
distribute calls to satellite/home offices or cell
phones (i.e. mobile extensions). |
| Now
you can maintain one published number tied to a virtual
PBX versus trying to control your disparate work force
through a collection of cell phones. And, if an employee
leaves, your phone number does not leave with them. |
|
More
than half of the people interviewed in surveys have said
that they would rather speak to a voice mailbox than to
a person when leaving a message with another party. The
majority of the end users prefer the confidentiality and
security that automated voice messaging services ensure.
The
perception of voice messaging services has changed.
Voice messaging services are becoming a necessity
rather than an innovation and are increasingly being
integrated into the lifestyle of consumers and business
professionals
©
Copyright 1998 Frost & Sullivan |
|
The
VerticalAnswer Auto-Attendant system is your no-hassle,
always-available receptionist who answers your business phone on the
first ring and is always consistent with your corporate message.
It is the interface your customers use to access your
departments and employees.
VerticalAnswer
can provide a full-time Auto Attendant to take "every
call" on the first ring and present the caller a menu of
options to transfer their call directly to the person they wish to
reach—to
individual cell phones or dedicated lines (i.e. satellite offices
or home offices). Smaller companies may forego a land line entirely and use
a VerticalAnswer virtual call center, transferring calls to
individual cell phones or home office lines, then busy/no answer
to individual voice mailboxes.
Packages
and Pricing :: Sign Up :: Contact Us
Many
companies pay a high price to have a live
receptionist "pass through" calls. Often,
before a caller can finish saying the name of the person they
are requesting, the live receptionist has punched out and
transfers the call
— not
exactly a warm welcome and the most expensive way to transfer
calls.
Both
large and small companies are reducing expensive office
space and outposting employees to home offices —
supplemented
by temporary docking stations at the main office.
The company saves money and the employee likes the choice of work
space. And, studies have shown that home based workers
actually put in "more" hours
— part
of the gain coming from reduced commuting time.
Features:
- Auto
Attendant answers every call on the first ring.
- Extensions
can be configured in any combination of
find-me/follow-me, call transfer, voice mail, general mailbox
or information only boxes.
- Find-me/Follow-me
with voice mail if you are unavailable.
- National
Coverage – transfer find-me/follow me calls anywhere.
- Message-waiting
indicator via cell phone text paging.
- E-mail
delivery of messages – click and listen.
- Information
only boxes.
- Five
digit extensions.
- Dial by
extension or direct via unique phone numbers.
- Customized
configuration based on your business needs.
- Personal
assistance and training throughout the purchase and start up
process with on-going support.
- Professionally
recorded outgoing greetings available.
Packages
and Pricing :: Sign Up :: Contact Us
|
